Are you able to reach this site?

I’ve had a few visitors complain about not being able to access my site the past few days. Hell … I’m even experiencing it myself.

So I fired up an email to support which went something like this. (I must admit I was lazy to go into details)


Fix the damn server …

and here’s the reply I got.

Dear Sir,

Thank you for contacting ****. I’ve checked the server countless times and it’s working fine. I even made sure that the cat did not trip over the leased line. May I ask what’s wrong? BTW, we’re having problems with our data centre. You may experience frequent downtime when accessing our servers. Go grab a bag of popcorn and chill for a while.

So there you have it … it’s “the” data centre.

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6 Comments so far

  1. danny on March 22nd, 2007

    Sweet support man. I’ve had similar issues with other hosting companies before this too….

  2. Web Drifter on March 23rd, 2007

    “I’ve had a few visitors complain about not being able to access my site”

    If they can’t access the site are they still called ‘visitors’?

  3. toxicle on March 24th, 2007

    Web Drifter: Are you still a visitor if a shop is closed? Yes No?

  4. Benedict Herold on April 19th, 2007

    That was a sweet response :-) lol

  5. papajoneh on April 20th, 2007

    LOL. what an excuse. My hosting if they give problem.. i call direct. threatened them to fix it or else….

  6. toxicle on April 20th, 2007

    Hahah … it’s just a figure of speech. They’re good to me so I’m ok.

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